Terms of Sale

Last updated: October 2026

1. What you are buying

Products sold on promptforge.ca are digital goods: browser-based software and content delivered electronically, such as The Prompt Forge. No physical item is shipped. Purchasing grants you a personal, non-transferable license to use the product, not ownership of its underlying code or content.

A top-up adds 2,000 AI-coached runs for $9 CAD, on a new token, under the same licence.

2. Pricing and payment

Prices are shown in Canadian dollars (CAD) unless stated otherwise. Payment is processed securely by Stripe. By completing checkout, you authorize the charge shown at checkout. We reserve the right to correct pricing errors before an order is fulfilled.

3. Delivery

After a successful purchase, an access link and any applicable license token are sent to the email address used at checkout, typically within minutes and always within 24 hours. If you don't receive it, contact support@promptforge.ca and we'll help right away.

4. Payments and refunds

You can buy inside the game through Stripe's secure checkout form, or on promptforge.ca. Payment is processed securely by Stripe. We never handle your payment details. Each purchase, including a top-up, issues a new access token, which the game switches to automatically and which we also send to the email address you give at checkout. Your progress is kept.

If a product isn't right for you, contact us within 14 days of purchase at support@promptforge.ca and we'll issue a full refund to your original payment method, no lengthy justification required. Refunds are processed through Stripe and may take several business days to appear on your statement, depending on your bank.

5. Acceptable use

Products are for your personal use. Reselling, redistributing, or sharing your license or access token with others isn't permitted. We may revoke access obtained through fraud or violation of these terms.

6. AI coaching feature

Where a product includes AI-generated coaching or feedback (such as prompt scoring in The Prompt Forge), that feedback is generated automatically and is provided for educational purposes. It's not professional advice of any kind, and included coaching runs are limited to the quantity stated on the product page at the time of purchase.

7. No affiliation with Anthropic

The Prompt Forge is an independently built and sold product. It is not affiliated with, endorsed by, or sponsored by Anthropic, PBC. Claude™ and Anthropic™ are trademarks of Anthropic, PBC.

8. Where we sell

Products on this site are currently sold only to customers in Canada and the United States. Checkout is limited to billing addresses in those countries, and we are unable to accept orders from elsewhere at this time. Prices are shown in Canadian dollars and any taxes that apply to your order are shown at checkout before you pay. If you already own a product and later move outside these countries, your access is unaffected.

9. Changes to these terms

We may update these terms from time to time. The version in effect at the time of your purchase governs that purchase; continued use of a product after an update means you accept the revised terms for future use.

10. Contact

Questions about an order or these terms: support@promptforge.ca.